Best Practices for Copying Your Catalog Store at the 24-Month Mark

Catalog stores in Chipply can remain open for a maximum of 24 months. Once a store reaches that limit, it will automatically close and stop accepting orders. When that happens, you will need to copy the store and reopen it to keep things running for your customers.

Rather than just treating this as a required task, think of it as an opportunity. Copying your store gives you a fresh start to update products, refresh your branding, and make improvements you have been putting off. The sections below walk you through everything you need to do.

How to Copy and Reopen Your Store

Copying a store in Chipply carries over your products, settings, and store configuration so you are not starting from scratch. For step-by-step instructions, visit our help article:

How to Copy a Store

Handling E-Certificate Codes

E-certificate codes do not transfer over when you copy a store. However, it is easy to export your codes from the old store and upload them into the new one. For full instructions, visit our help article:

How to Transfer E-Certificates from One Store to Another

Best Practice: Use This as a Full Store Refresh

If your catalog store has been open for 24 months, a lot can change. Styles get discontinued, new products get added, and customer preferences shift. Copying your store is the perfect moment to do a full product refresh rather than just reopening the same store as-is.

Here are a few things to consider when refreshing your store:

• Remove any discontinued or low-performing products and replace them with fresh options.
• Update your store branding, banners, and logos if anything has changed.
• Review your pricing and decoration options to make sure everything is current.
• Use Chipply Templates to speed up the rebuild process significantly.
• New store is live and accessible to customers.
• Products, pricing, and settings have been reviewed and updated in the new store.
• E-certificate codes have been exported from the old store and uploaded into the new one (if applicable).
• The new store link has been shared with your customers.
• Old store has been closed or archived.

Pro Tip: Use Chipply Templates

Chipply Templates are one of the best ways to build and launch a refreshed store quickly. Instead of building product selections and store layouts from scratch, templates give you a proven starting point that you can customize to fit your customer. Whether you are rebuilding a long-running catalog store or launching a new one, templates save time at every step of the process.

Want to see templates in action? Check out our recent webinar: Build & Launch Stores Faster (June 2026) — this session covers Chipply Templates along with the latest features and updates that make every store build quicker, smoother, and more efficient.

Quick Checklist Before Closing Your Old Store

Before you close or archive your old catalog store, run through this list:

• New store is live and accessible to customers.
• Products, pricing, and settings have been reviewed and updated in the new store.
• E-certificate codes have been exported from the old store and uploaded into the new one (if applicable).
• The new store link has been shared with your customers.
• Old store has been closed or archived.

If you have any further questions, please don't hesitate to reach out to the team.

Email: teamchipply@chipply.com

Phone: 262-202-8129