Disable a Customer Fee on Your Store 12/23/25

Disable a Customer Fee on Your Store

If you are offering a Customer Fee on your store (or better known as a Handling Fee) and you would like to remove it after orders have already been placed. It is rather easy to do. This can be helpful if you have accidentally made a mistake or just want to update the fee on your store.

How to Disable a Customer Fee on Your Store:

1) Within your store, click General on the left-hand menu.

2) Under Customer Fees, hover over your fee and click Edit. Then, click off Active and click ACCEPT.