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Email Customers Based on Shipping Type

Chipply makes it easy to email customers based on the different shipping types offered in your store. This is great for updating customers on when their order will be shipped or for letting customers know their orders are ready for pick up. 

To Email Customers Based on Shipping Type:

  1. Within in your Store, go to Messages on the left-hand menu. Then click the + button on the top right-hand side of your screen. Change the Message Type from Default Automated - Store to Message Ecom Customers.

  2. Add an email subject and email body. Utilize the merge fields to create an informative and personalized email for your customer(s).

  3. Set the date and time for when you want the email to be sent.

  4. Select Order Recipients. From here, filter by the Shipping type: Shipping, Organization Delivery, or In-Store Pickup, and click Accept.

  5. Once the filter is chosen, check all the orders you want to message and click Accept at the bottom of your page.

  6. Click SEND to email your customers.

Email Customers Based on Shipping Type 929