If your customers are running into an issue at checkout, don’t worry—it’s usually a quick fix. Most checkout problems are related to your browser, network, or payment details. Try the following steps:
Quick Fixes:
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🔄 Refresh the page and try again
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🌐 Switch browsers (like Chrome, Safari, or Firefox) or try a different device
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🧹 Clear your browser cache - This will solve most errors that occur at checkout. See below for an example
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✅ Make sure you're on the live store, not the store preview
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💳 For card errors, double-check your billing address and card details
If none of these work, feel free to reach out; we’re happy to help!