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How to Include a Countdown Clock

The countdown clock is a simple way to communicate when a store will close so customers know exactly how much time they have left to order.

1) From within your store, click Branding in the left hand menu.


2) At the top of the Branding panel, click Pages.


3) Select Countdown to Close from the list of available pages.


4) Toggle the Countdown Clock switch on. The switch should be green to confirm it is active.


5) Click Store Close Date and select the date you want the store to close.


6) Click Store Close Time and choose the exact time the store should close.


Changes are saved automatically and will appear in the store preview immediately.

 

Add a countdown clock on new branding

 

The countdown clock is not connected to the store's true close date/time from the settings page. You can display to your customers the store closing on a Sunday night at midnight but the store can be set to close on the next day around the time you start to close stores on the Settings page. This helps to prevent the inevitable email in the early morning asking to have the store reopened for a last-minute order to be placed.