How To Set Up Your Printavo Integration

This help article will walk you through how to set up your Printavo Integration.

1) Within Chipply, click on My Account on your top navigation.

 

2) On the left-hand menu, click System Integration.


 

3) Click the Add button in the top right corner.


 

4) Select Printavo V2 from the list and click the Printavo logo to proceed.

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5) Enter your Printavo credentials.

  • NOTE: The credentials must belong to a Super Admin account in Printavo.

  • NOTE: Credentials are case-sensitive, so double-check the USERNAME to ensure it matches exactly with your Printavo login.

  • NOTE: In order to use the Printavo V2 integration, the original Printavo integration must also be set up in your Chipply account with the same credentials.

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6) Choose your Pricing Type:

  • No Pricing – Common choice for dealers who manually enter a total amount into another sale in Printavo.

  • Combined Price – Includes both product and decoration pricing.

  • Sell Price – Displays the final sell price in Printavo. Not recommended as it separates items with different options (e.g., a sweatshirt ordered with and without a name).7) Click Save to finalize the integration.

 

7) Now, decide whether to enable One Process Per Invoice.

  • If enabled, all processes in your Chipply store will be combined into a single invoice.

  • If left disabled, each process will be imported into Printavo as a separate invoice.

 

8) To verify the integration, go to the Work Orders page of a store with existing orders.

  • The option Export to Printavo should now appear.

  • Select a Salesperson.

  • Start typing the Store name (as it appears in Printavo) and select it from the dropdown.


IMPORTANT NOTE

Printavo offers different package levels, and some basic packages do not support integrations. If the integration option is unavailable, you may need to upgrade your Printavo plan. Contact Printavo support for confirmation.