Chipply Updates 7/15/25 - How to Access Order Manager Items

You can access Order Manager Items by clicking into Order Manager, either on the top navigation bar or within one of your stores on the left-hand menu. From here, you can access Items by clicking the Items tab in the top-right of the page.

access order manager items

Once on the Order Manager Items page, you will see a list of products that were ordered on your store(s), broken down by the processes that they were in. Having the items in this layout allows you to update products across multiple processes in bulk.


Please Note: Global Order Manager will automatically apply 3 filters, including Paid orders only, orders from the last 90 days, and All Stores. If you need to find orders outside of these criteria, you can clear these filters.

You can also view the items for an individual order in the Items tab by simply hovering over the order line and clicking the Show Items button. This will compile the list of products for that individual order only.

show itesm

Check Out the Other Help Articles Related to Order Manager Items:

Introducing Order Manager Items

Update the Status of a Product Within Order Manager Items

Add a Note to a Product Within Order Manager Items

Filter Items Within Order Manager Items

How to Substitute a Product Within Order Manager Items